A job search is a very painful process when you’re an old, white guy who has spent the last 19 years inside the same company (especially when the company is often an industry punching bag.) So, I should be used to rejection letters by now. I usually don’t mind rejection letters that much, since at least it’s closure, and it’s a chance to think, “I didn’t want to work there, anyway.” With today’s automated application systems, much of the time, your application and resume just go into the bit bucket and you never hear anything at all.
However, some rejection letters are really unnecessarily detailed. Like today’s.
I got an email from a corporate recruiter last week, thanking me for my application (I actually thought I was a reasonable fit for the job), and asking me for some times for us to discuss the position. (I was lucky I saw it, since it was in my spam folder, but I check my spam all the time because I can’t afford to lose a lead.)
It got my hopes up. I should know better by now, but hope spring eternal.
So, I replied, and heard nothing. It’s not a mega corporation, so I thought, “His mail went in my spam folder, maybe mine went in his.” So, I replied again.
This morning, I got a reply.
I reviewed your resume with the manager and compare to the job description and requirements we decided to not move forward. This system email was sent in error.
So, rejected before the screening call. A new low.
I’m not really sure why this hurt more than the others. I’ve gone through three levels of interviews in before getting rejected twice, but this one really hurts.
I think it’s the implicit “we were wasting our time reviewing your resume.” After all, the erroneous system email was the bright, cheery note that asked me for available times to chat.
So, their applicant system failed twice. First, it told them they might give a shit about me, and then it told me they might actually give a shit about me.
They don’t give a shit about me.
For any other recruiters who may be reviewing my resume, I really don’t need two reasons why I was rejected for your company. Just one is plenty, and is one more than the apparent industry standard of zero. Also, if your system is sending emails in error, an apology would be nice. You’ve wasted my time now.
I sent a “thank you for letting me know” note, but I really wanted to say, “If you would like someone to come review your recruiting system to determine why it’s sending emails to obviously unqualified candidates, please just let me know.”
Also, I wanted to say, “If your system email is a bright, cheery, personalized email from your internal recruiter, but the core system can’t accurately match candidates to positions, you’re customizing the wrong part of the system.”
The search continues.