Annual Maintenance

It’s interesting that every time a maintenance person arrives to work on any of our major appliances, they disapprove of the way the appliance was previously serviced or installed. Many times, they violently disapprove. It’s a constant. It is even going to happen if the repairmen are from the same firm. I have not had someone criticize his own work, but it is only a matter of time.

Now, I’ve been in software for almost 30 years, and I’ve worked with some idiots, but I don’t think I’ve ever asked a customer, “Hmm. Who wrote this crap?” At least, not out loud.

Our annual HVAC inspection was this afternoon. We get a free inspection once a year as part of a maintenance contract.

You would think since the inspection is free, it would be a five-minute, cursory glance, followed by “Everything’s looking good!” and a quick exit. This surprisingly tends to not be the case.

We get very thorough inspections. This is good, except there always seem to be semi-major problems, which is bad. I suppose finding the problem is better than not finding it, but it’s a bit distressing there were any problems to find. This year, there was condensation leaking in the heater and there was a long tear in the plenum.

Now, it is possible the plenum tore itself sometime between last inspection and now. Perhaps a disgruntled employee did it, although this is unlikely since we have no employees.

My guess? Last year, when the filter for the whole house air filtration system was being replaced, somebody pushed it just a wee bit too hard.

As for the leak, the repairman said the clamp was in the wrong place on one of the pipes. I’m pretty sure the clamp was moved during last year’s inspection, as well.

There are always two constant questions in an inspection – “When did you get this unit? We don’t sell these any more, we have OtherBrand which are much higher quality and last longer.” and “Who was here last year? We have really top-notch people, but, uh, you know, some can make mistakes.”

[Edit: It occurred to me that if repairmen were all Southern ladies, they would be saying “Bless her heart.” A lot.]

So, the company sold me inferior equipment and is supporting it with amateurs. I feel better now. What exactly are your credentials?

I’m just glad to know this time, it’s fixed for sure.

Until next year’s inspection.